SureDeskTroubleshooting

What is a SureDesk™?

A SureDesk™ is a hosted desktop, which is essentially a computer you can access through the internet. Using the Citrix Receiver application you can access the SureDesk™ from any computer including your computers at home, at work, even on your iPhone/iPad. Once your logged on to the SureDesk™ you can use it like any other computer, using software such as Microsoft Office and access all of your company files.

Learn more about using your SureDesk.

What is the Citrix Receiver?

Citrix Receiver is the application developed by Citrix Systems that allows you to access the SureDesk™. You need to make sure the Citrix Receiver is installed on your system to be able to use the SureDesk™.

Installing Citrix

Note
Citrix comes out with updates every few months. You should always update to the latest version for best performance.

To install the Citrix Receiver you will need to download the latest version from the Citrix website. The download page is at http://receiver.citrix.com/?ntref=citrixdotcomdownloads.

You can find more information on how to install Citrix here.

 

Learn more about using the Citirx Web Panel.