Daily Notes, Musings and Thoughts Online

Seven Deadly Sins

Operating a successful business in todays economic times is difficult, even for a well-managed company.  Now, add the complexity of the worst recession since the Great Depression.  It is no surprise that commercial bankruptcies, among the nation's more than 25 million small businesses, have increased by approximately 44% from the third quarter of 2008 to the third quarter of 2009, according to Equifax Inc.  So what is a business owner to do?  Avoid these SEVEN DEADLY SINS!

SureMail Outage - 12-28-09

 Don't worry when you are not recognized, but strive to be worthy of recognition.       -Abraham Lincoln What a bright guy, that honest Abe...  Sadly, sometimes here at SureTech.com we get the most recognition when a system has trouble.  Especially business critical system, like email.  So, when ...

Apple Aluminum Wireless Keyboard 2.0

Small Is Beautiful

I tend to like to write on my keyboard on my lap or on a lap bench... 

Tombola 2009

In April we helped with the Arts Council of Princeton's Tombola 2009 fund-raiser. We had a fun time creating a rotating display using Flash of all the art work that played while the attendees were milling around and a Tombola countdown for the auction portion of the event to show ...

What is the Cloud Anyway?

Cloud Buzz

WhatIsCloudEverybody's heard the buzz, but most people I talk to are confused about how to understand "The Cloud." Even for many that understand the buzz or work with Cloud computers, explaining The Cloud can be daunting.


Cloud Explanations and Illustrations

I usually explain it using a napkin network diagram of the internet which is ...

Defense in Depth

Today I want to talk about the benefits of defense in depth. The term “defense in depth” is used in a variety of ways. I like to think of it as a general term to describe any system where you have multiple layers of protection. If one layer fails, another ...

Why Too Many Choices Can Be Bad

Why Too Many Choices Can Be BadMy cell phone provider lost a sale yesterday because they gave me too many choices (and not enough information at their store). Luckily for them, I’m not about to switch cell phone providers, but it is an example of how providing your customers choices without information about why they’d choose ...

Datacenter Highlights

SureTech.com has partnered with some of the most secure, reliable and respected tier 1 data centers in the world.     With locations in  New York, Pittsburg, Chicago, Florida, Virginia and the UK, our hosted services are managed, secure, distributed and redundant to protect your data and provide peace of ...

Some Attention to The Infrastructure

The NY Times magazine goes so far as to call datacenters, the cloud, which is a slightly different focus than the napkin network diagram I like to draw...  

We're Popular, I guess

We had a problem Saturday morning (4/4/09) with all of our websites that use any of our databases. It appears that someone attempted to hack into our site by trying various standard attacks and while, to the best of our knowledge, none of those attacks worked, the number of requests overwhelmed ...

Email Best Practices

A client recently went to a meeting where he assumed an email he sent had arrived at his client's inbox.  When he learned it did not, he became alarmed and called us.   I investigated and found the email in his outbox.  I also found that it was over 4MB ...

Avoiding Great Service but Bad Value

13 Hours and $1,400.00 To upgrade my Hard Drive?!?   We’ve always said that Managed Services for IT is usually a flawed business model.  Pretty much the better job you do the less you make.  Kinda like lawyers, I guess, except at least we talk about ...

Backups, Backups, Backups

  I’ve been thinking a lot about backups recently for a variety of reasons. First, I’ve been involved in setting up a fund to honor the high school teacher who first taught me the importance of good backups. He hired me to help with the high school mini-computers and one ...

Running Windows Update on Windows Server Core

We're running Windows Server 2008 core on our backup domain controller. I'm not completely convinced this is a good idea yet (even though I'm the one who suggested it). The lack of a UI seems to really hobble some functionality. Today I wanted to run windows update on that machine ...

Windows Authentication and IIS - Seems Counterintuitive to Me

I'm working on my first ASP.NET application in Visual Studio 2008 running on a 2008 Server. It's a simple thing, just designed to get some information from our users. I did need them to authenticate themselves against Active Directory prior to visiting the webpage. I turned on Windows Authentication ...

Apple Scores on Service

American based, for american customers - and email.

That's pretty much the price of excellent service these days.  If you outsource your service to a place that doesn't care about your customers ...  - view comments

Einstein Imagined SureTech.com

Who are we to argue with Genius?  Einstein was ahead of us on the internet AND SureTech.com! - View Comments

How does my web browser connect to a website?

When you type in somedomain.com your internet service sends a message to a machine called a name server owned by your internet service and asks this machine “hey, where do I find the website for somedomain.com?” - view comments

Happy Holidays 2008 from TopazGroup

Love, Peace, Joy and all best wishes to you from Topaz Group.

That's NOT What I Meant By "Cleaning Up the Audio"

My church records it's Sunday morning services so we can put the sermon on our website for people to listen to who miss a Sunday. I'm in charge of getting the CompactFlash card out of the recorder, bringing it home, editing the audio down to the sermon, and placing it ...

But I am an Administrator

It's annoying when the things designed to protect us just get in our way. Today I was doing some work on our file server and wanted to check out some ways to see how much disk space was being used by certain clients without having access to their folders (I'm ...

Book Review: Network Warrior

We've been having some interesting network issues that I've been tracking down and we've been trying to figure out how to set up our clients with our datacenter in Miami. I came across a book whose title looked interesting - Network Warrior by Gary A. Donahue. It is an O'Reilly ...

Windows System Restore Saves the Day Again

I'm a big fan of Windows System Restore and today reminded me of just how great a feature it is. Hats off to the folks who thought it up and implemented it. I was installing a new VPN client on my main machine and, foolishly I will add, had two ...

Cloud Computing: Is It Safe?

Cloud Computing: Is It Safe?Cloud Computing: Is It Safe? By Alan Cohen from Law.com Corporate Counsel October 31, 2008 If there's one tried-and-true way to tackle a problem, it's to make it someone else's problem. It's the strategy that's given us plumbers, fluff-and-fold laundry and lawn services. Yet for a long time, corporate ...

IT Trends For 2009

IT Trends For 2009We are pleased to share these trends via Baseline: Organizations are increasingly looking to next-generation social networking tools to conduct sophisticated business intelligence and analytics. In many cases, they are mining data and looking for trends and patterns, such as which salesperson has the relationships to pull off a deal ...

Google Message Filtering and StartLogic

One of our consulting clients has a huge problem with spam (mostly because their previous website displayed their email addresses for all to see in plain text which made life easy for email harvesters). The other problem is that some of their email addresses are very common and thus also ...

What do I do with this email warning me of a virus?

Any mail that has obviously been forwarded as a chain letter warning of just about anything, even if the warning is true is almost guaranteed to be some specie of SPAM.  Sometimes messages like this refer to partially true threats, but the goal of the originator of the message ...

Sum Ergo Sum

Sum Ergo SumI just picked up “Love is the Killer App” at a café wherein Tim Sanders describes love as the ultimate competitive weapon in business. I have a friend who’s making a go for the fourth year working at home with her husband so they can be close to the kids. ...

Why you need "The Cloud"

Startup Business Models: One Chicken vs RocketBoom

 There are basically two ways to start a business that I'll call the buy a chicken model and the RocketBoom model. Rocketboom was the first videoblog to roll out a daily show and build a large audience successfully.  As the first it commands a fairly permanent piece of popular consciousness ...

Xobni for Outlook is awesome except it doesn't work.

Xobni which is inbox spelled backwards is an absolutely terrific plug in for Microsoft Outlook except for the small fact that it doesn't work... - view comments

 

What's your job?

This may seem like a silly question to some, but I think it's often easy for us to forget what our job really is. I'm going to write this from the perspective of a Software Developer, but it applies equally well to all job functions. As programmers, we have often ...