Our Team

Alberto Molina
[−]
President and CEO
Email: Contact Alberto
Alberto leads the development SureTech.com and has served many long term clients and friends ranging from Solopreneurs to Fortune 50 companies, including Schlumberger, American Express, established manfuacturing, distribution, accounting firms and many startups.  Prior to SureTech.com he developed online entertainment ranging from the immensely successful 1999 teen hub iTurf.com to massive multiplayer games and arcade environments for Disney, ESPN and others.  Alberto also conceived and built custom community and CMS applications for multiple large scale online community websites including the international thebusinessonline.com and non profit collaboratives such as South Jersey Works, Yale Net and DwightHall.  At SureTech.com he is dedicated to enabling and empowering SMB businesses to get reliable, secure I.T., on demand, anywhere, anytime.

Who am I?
Zen surfing lover of Brown Rice Paella and sitting on craggy cliffs at sunset.

Favorite Smell
salt water at dawn

Favorite Cereal
a mango

All time favorite Gadget
iphone - but then again my first sony walkman was pretty amazing at the time.

What is your favorite childhood memory?
Riding bareback in the rainforest behind my family's coffee plantations in El Quindio

Favorite vacation spot? Why?
Kauai. If you have to ask...

What do you do at SureTech.com?
Standardize processes and solutions and save clients money.

Favorite blog?
avc.com

Favorite website?
suretech.com

What do you want clients to know about technology?
That it works.

 
 
David McKinnis
[−]
CTO
Email: Contact David
David has been working with and programming computers since he was introduced to a Hewlett-Packard programmable calculator in junior high school. Since then he has programmed many different computers in a variety of languages (some of which are even still useful). He attended Yale University and, after graduation, went to work for what was then a small-software company in Redmond, WA. - Microsoft. In his thirteen years at Microsoft he had the opportunity to work on a variety of software projects in the Office Development Group. David held a variety of positions at Microsoft including Development Team Lead and Development Manager. After he left Microsoft, he started David McKinnis Consulting to help non-profits and small businesses use technology more effectively.

Who am I?
So much to say with so little space - a devoted father and husband, a runner and life-long learner. Someone who believes that people and life give back to you what you give to them.

All time favorite Gadget
Palm Tungsten E2

Favorite vacation spot? Why?
Kauai, Hawaii (though it's been a long time since I've been there). A beautiful island and a place that (when I last visited it at least) wasn't as built up as some other beautiful places.

What do you do at SureTech.com?
I play a number of roles. I try to look at the big picture of how we are going to successfully deliver the right set of technologies to our customers. I work on managing our technology projects to ensure they are delivered on time. And I also do a fair amount of work on the server-side technologies we deliever.

Favorite blog?
www.andrewsullivan.com

Favorite website?
www.dukebasketballreport.com

What do you want clients to know about technology?
Technology is not a cure for everything. Sometimes it can be the problem rather than the solution.

 
 
 
Jim Farrell
[−]
Director of Solutions Operations 
Email: Contact Jim
I'm a computer nerd at heart, destined to work in IT. I have a ridiculously big movie collection, love all things Japanese, and will try almost any food at least once...just don't feed me tomatoes. I also have a wife and a dog, Barney, named in honor of Neil Patrick Harris's infamous TV persona.

Favorite Smell?
Waking up to breakfast cooking.

Favorite Cereal?
Can I say bacon?

Favorite Childhood Memory?
Family trips to my grandparents' farm in Virginia.

Favorite Vacation Spot?
What's a vacation?

What is your Job?
Computer tech turned office manager.

Favorite Blog?
WarcraftHuntersUnion.com ...my wife cringed when I said that.

Favorite Website?
Netflix.com

What do you want clients to know about technology?
Have you tried turning it off and on again? But in all seriousness, tech work takes patience and research.

 
 
Joe Mastrobattista
[−]
Macintosh Specialist
Email: Contact Joe
Joe brings years of experience supporting the Macintosh platform. He has provided technical support, project management and consulting services to lonely Mac graphic departments located in Fortune 500 Windows companies, cutting edge design studios, and everyone in between.

Who am I?
Hopefully I'll figure that out someday. Maybe when I grow up.

Favorite Smell
Really?

Favorite Cereal
Cap'n Crunch

All time favorite Gadget
I miss my Newton! Way ahead of its time!

What is your favorite childhood memory?
222 West End Avenue

Favorite vacation spot? Why?
Italy. Michelangelo's sculptures, the food in Lenola, I'm Italian.

What do you do at SureTech.com?
Macintosh support. Try to keep the customers satisfied.

Favorite website?
www.SureTech.com of course

What do you want clients to know about technology?
Email was not meant to store every message you ever received.

 
 
Steve Ciaccio
Steve Ciaccio
[−]
Solutions Specialist
Email: Contact Steve
Steve has been working on computer hardware and software technology for over 15 years. He in fact has more computers in his home than most small businesses. He is a Microsoft Certified Professional. He also has a degree in General Construction so he can build all kinds of things, not just computers. He specializes as a computer hardware expert, designing cutting edge home and business systems for practical use - taking your dreams and bringing them to reality with technology. Steve enjoys helping everyone bring balance to using technology in their everyday life.

Who am I?
Isn't this an age old question? No one really knows for sure...

Favorite Smell
Pipe Smoke

Favorite Cereal
Cookie Crisp

What is your favorite childhood memory?
I can't remember.

Favorite vacation spot? Why?
Disney Cruise. Because I don't have to leave the boat.

What do you do at SureTech.com?
Whatever needs to be done.

Favorite blog?
I don't blog. I physically talk to people.

Favorite website?
krashenterprise.com

What do you want clients to know about technology?
The answers to their questions.

 
 
Dana Molina
Dana Molina
[−]
VP Sales & Marketing

Email: Contact Dana

Dana brings a breadth of experience in marketing and fundraising and experience with the non-profit sector to Topaz. She was the Director of Volunteer Programs for Partnerships for Parks for seven years, which included conceptualizing their content management database of over 60,000 as well as their website at itsmypark.org. Prior to that she worked as a Program Officer for the Foundation for a Civil Society encouraging civic participation initiatives like Rock the Vote in Slovakia. She was a Peace Corps Volunteer in the Czech Republic. She studied as an English major at Yale. Dana is featured here with company mascot, Catalina Evelyn Molina.

Who am I?
Wife and mother of two. I love hiking in the woods, gardening, protecting open space, livable sustainable communities and above all playing with my family.

Favorite Smell
Vanilla

Favorite Cereal
Flax Granola

What is your favorite childhood memory?
Walking through a blizzard to go to a basketball game with my dad.

Favorite vacation spot? Why?
Kauai. Ask my husband.

What do you do at SureTech.com?
A little of everything, Mostly make sure our operations stay on track.

Favorite blog?
princetonkids.org

Favorite website?
facebook.com - I love connecting with old friends

What do you want clients to know about technology?
Good technology saves you money.

 
 
Toni Ichikawa
[−]
Creative Director.
Email: Contact Toni
Toni Ichikawa comes to Topaz on a project basis with teamB which she founded in 2001 and has developed into an independent creative studio whose main strength is to provide highly conceptual and strategic advertising campaigns, integrated marketing programs and design projects. A graduate of Parsons School of Design, Toni has worked as an art and creative director at several noted luxury and fashion advertising agencies including Mac Barret, Lloyd + (co), Assouline and KraftWorks. With a solid foundation in design, Toni has also created campaigns and directed photo shoots with such noted photographers as Peter Lindbergh, Michelangelo di Battista, Patrick Demarchelier, Greg Kadel, Nathaniel Goldberg, Mario Testino and Craig McDean. She has also worked on fully integrated campaigns for Estée Lauder, Nicole Miller, Express, Hilfiger Fragrance, and Harry Winston. She was named as one of the leading New York-based Japanese art directors by NY Weekly Business News and was profiled in Director’s Magazine in Summer of 2006. Most recently, she managed creative studio at Lloyd + (co) as associate creative director till April 2009.

Name and Title?
Toni Ichikawa, Creative Director

Favorite Smell
salt from ocean on Dawn

Favorite Cereal
Banana crunch

All time favorite Gadget
My surfboard, Robert August, "this is what I ride".

What is your favorite childhood memory?
My bunny

Favorite vacation spot? Why?
Hawaii, Best surf, and I look like Hawaiian.

What do you do at SureTech.com?

Favorite blog?
Facebook. Ok, is this a blog site?

Favorite website?
suretech.com

What do you want clients to know about technology?
That it works.

 
 
Matthew Dawson
[−]
Art Director.
Email: Contact Matt
Matt Dawson comes to the team on a project basis and is responsible for art direction, and contributes to strategic direction of digital media projects. With extensive creative design and development management experience, Matt directs the efforts of our interactive designers, and production staff to ensure the success of each project. Matt has worked with B2B, B2C, municipal, and healthcare clients. Matt brings 15 years of digital leadership experience and a BFA degree from The School of Visual Arts.

 

Name and Title?
Matt Dawson, Art Director

Favorite Smell

Favorite Cereal

All time favorite Gadget

What is your favorite childhood memory?

Favorite vacation spot? Why?

What do you do at SureTech.com?

Favorite blog?

 
 
Lisa Lockhart
Lisa Lockhart
[−]
Dispatch and Customer Support Manager
Email: Contact Lisa

 

Lisa has a diverse background in design, marketing and public relations.  She believes in great design and artful living whether it's a website, project proposal, landscape or bathroom sink.  She's a non-tech in a tech business and can relate to clients' needs and liase between them and techs to help guide and support their needs.  Lisa is also a painter and former teacher, makes great cocktails...as any trained bartender should, and loves to cook.  She gets down to hip hop, but only if it's good hip hop.  She loves to read, especially Russian literature.

Who am I?
I don't know yet...who are you?

Favorite Smell
Bacon

Favorite Cereal
Bacon

All time favorite Gadget
Indoor plumbing of any kind...and my Nintendo Wii

What is your favorite childhood memory?
I have so many but the common thread seems to me dominating one or all of my 4 younger siblings in some way.

Favorite vacation spot? Why?
Lake Michigan.  You can get an amazing house big enough for all your friends, a private beach, huge yard and beautiful woods for hiking...Amazingg!  That or Spain.

What do you do at SureTech.com?
Chat with clients all day, it's a blast!

Favorite blog?
ethicist.blogs.nytimes.com

Favorite website?
Netflix.com

What do you want clients to know about technology?
That it is equal parts art and science.

 
 
Melissa Klepacki
[−]
Marketing Adviser

Email: Contact Melissa

Melissa joined us in the summer of 2008 and helps explain what we do in terms anyone can understand.

Who am I?
I am 32 Flavors and then some. Mom to two boys, wife to a great man, marketing consultant to many. Small business owner, tennis player, bourbon drinker, acupuncturist.

Favorite Smell
Aveda's Rainforest candle.

Favorite Cereal
Hot oatmeal with fresh peaches

All time favorite Gadget
My blackberry and my eyelash curler.

What is your favorite childhood memory?
Indian Princess Camp with my Father and Sister. Archery, shooting guns, swimming, singing and skits and then sneaking out for dinner everynight while everyone else ate bad food and bug juice.

Favorite vacation spot? Why?
Kenya, Africa. The Kichwa Tembo lodge where my husband and I honeymooned. Abundant wildlife, amazing service, cool nights and hot days. Unparalleled (as of yet!)

What do you do at SureTech.com?
Market entry, branding, copywriting, collateral creator. All of the fun stuff!

Favorite blog?
thesartorialist.blogspot.com

Favorite website?
www.hipkidart.com (mine!)

What do you want clients to know about technology?
It doesn't have to be scary. If you don't know alot just surround yourself with folks who do...like the SureTech.com people. They make it easy and they make it work right.